Working remotely has become the norm as we have been navigating the COVID-19 pandemic. While some employees are returning to the office as restrictions are lifting, others consider working remotely to be their new norm. If you are managing a remote team, you may be finding it’s difficult to connect as the in person interactions are now few and far between. Keep reading to learn how to set up your virtual employees for success and help your remote team thrive.
Set Up Your Remote Employees for Success
For new employees joining your team virtually, make sure you aren’t leaving them with information and no support. Having a formal onboarding schedule for them will help to keep both of you on track and won’t leave your new team member in the weeds without support. Make sure their first few days they have all the documents, login information, and company resources that they need, but also set up specific times in which you’re reviewing the information and processes. You can also give them suggested daily schedules or tasks so they have an idea of what is expected of them in their role.
Learn the Best Ways to Communicate
When an employee is successfully onboarded, it’s helpful to learn which ways they communicate best. Having scheduled time to come together and discuss specific matters is important and helps all parties to stay organized as you’re working on various projects. Plan check in meetings specifically for one project at a time but also have time available for general questions or even small talk. Everyone has different communication styles, so asking your team what works best for them can help everyone feel supported and on the same page.
Give Feedback More Often
A big part of keeping a remote team successful is to make sure your employees know how they’re doing. When you’re in an office together it’s easier to get feedback when you can ask for a quick opinion. When you’re virtual you may not think to always give feedback when your meetings are more scheduled and outlined by tasks. Feedback doesn’t need to always be critical, but let your employees know how you think they’re doing. Ask them how they think you are doing too and what they think of their own performance. Ask questions about how they’re feeling about a project or something outside of work. This way you aren’t just discussing work and nothing else, which can start to feel more transactional instead of your employee feeling included and cared for.
Recognize Achievements- No Matter How Small
It’s easy to get caught up in your to-do list when you’re a virtual employee. Combined with not being in an office with the rest of the team, this means your employee may not always know what is happening in other aspects of the company. Help your team to feel connected by letting everyone know wins in each department in announcements or messages that are sent company wide. Even if it’s a small success, this helps everyone to feel appreciated and know that their efforts are driving the overall success of the company. This also helps each department hear about projects they may not have known about and celebrate their team members’ accomplishments.
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Disclaimer: This article is intended to serve as a general summary of the issues outlined therein. While this article may include general guidance, it is not intended as, nor is a substitute for, qualified legal advice. Your review or receipt of this article by Lexern Law Offices, Ltd. (the “LLG”) or any of its attorneys does not create an attorney-client relationship between you and the LLG. The opinions expressed in this article are those of the authors of the article and does not reflect the opinion of the LLG.